National Capital Region Jobs 12281492495 – Virtual Assistant – Chat Support (cg) Position at Support Shepherd

Image Support Shepherd
  • Job vacancies posted on: 7 months ago

Are you looking for job vacancies? Our company, Support Shepherd is merrily inform you that we are hiring!

We need you to fill the position as 12281492495 - Virtual Assistant - Chat Support (CG) for our office.

This position requires a working hours system which domiciled in National Capital Reg and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Not Specified and experienced in the field of Healthcare & Practitioner/Medical Asst, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from ₱16,000 - ₱38,000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

Job Info

Company Support Shepherd
Position 12281492495 - Virtual Assistant - Chat Support (cg)
Region National Capital Region
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work
Specialization Required Healthcare, Practitioner/Medical Asst
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000


Position : Virtual Assistant – Chat Support

Schedule : 5 days a week (possibility of weekend schedule); 4:00AM to 12:00PM (Eastern Time)

  • Training: 2-3 weeks from start of onboarding; 7:00AM-3:00PM Pacific Time for training

Salary range : $800 – $1,500 USD


The company provides lawn care services such as mowing, landscaping, hardscaping, lawn care, property cleanups, and snow and ice removal.


  • Data Entry
    • Type in data provided directly from customers
    • Maintains database by entering new and updated customer and account information
    • Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities.
    • Processes customer and account source documents by reviewing data for deficiencies.
  • Website Chat Support
    • Respond to customer queries in a timely and accurate way, via website chat.
    • Inform customers about services offered
    • Monitor customer complaints and reach out to provide assistance
    • Gather customer feedback and share with the team
  • Will work exclusively on ** (software that the company uses)


  • At least 1 year of experience as a Virtual Assistant or similar
  • Experience working in customer service industry
  • Working knowledge and experience with Google Sheets
  • Working knowledge and experience with any CRM softwares
  • Average to Good Communication Skills
  • Good English comprehension since they will be trained via Zoom in English.
  • Detail-oriented and has time management and organizational skills
  • Flexible
  • Must have own computer/device to use with at least 20 mbps minimum speed

Preferred Experience:

  • Working knowledge and experience with Service Autopilot, **, and ** are huge plus
  • Working knowledge and experience with Google Earth Pro is a huge plus


Holidays : US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.

Office/Company Address

Country Philippines
Region National Capital Region
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

We at Shepherd are deeply committed to our work in the Philippines and committed to the progress and development of the country. We are proud to be one of the leading companies in the Philippines and strive to provide stable economic growth and job opportunities for the Filipino people. Our team of experts is constantly researching new projects and ventures that will bring investment and assist in the economic development of the region. We hope to continue to be a positive force in the country and make a positive difference in the lives of the Filipino people.

Company Info

  • Industry:
This vacancy is suitable for those of you who live in the following areas: National Capital Region