Taguig City Jobs Blended Account (50% Voice And 50% Non Voice) Position at Nezda Technologies, Inc.
- Job vacancies posted on: 7 months ago
Are you looking for job vacancies? Our company, Nezda Technologies, Inc. is merrily inform you that we are hiring!
We need you to fill the position as Blended Account (50% Voice and 50% Non Voice) for our office.
This position requires a full time working hours system which domiciled in Taguig City and its surroundings.
As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Not Specified and experienced in the field of Services & Customer Service, a person who honesty and discipline, then you are highly awaited in our company.
The starting salary we can offer is in a range from ₱18,000 - ₱27,000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.
|Company||Nezda Technologies, Inc.|
|Position||Blended Account (50% Voice And 50% Non Voice)|
|Career Level||Less than 1 Year Experienced Employee|
|Work Experience||1 year|
|Type of Work||Full-Time|
|Specialization Required||Customer Service, Services|
|Minimum Salary||PHP 18.000|
|Maximum Salary||PHP 27.000|
- At least 6 months of Experience
- Can work onsite in Taguig
- The Economist Account
- Earn 18k -27k depending on your experience
Customer Service Representative
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
|Region||National Capital Region|
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines’s most promising people supply chain company with multiple offices and 300+ core employees.
The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.
- Industry: Human Resources Management / Consulting
- POEA No.: M-18-01-010
- Company Size: 201 - 500 Employees