Cavite Jobs Customer Service Associate | Carmona | Telco Account | Fun Environment Position at Sutherland

Image Sutherland
  • Job vacancies posted on: 7 months ago

Our company Sutherland is currently looking for candidates who are domiciled in Cavite and surrounding areas with minimum criteria High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree and experienced in the field of Services & Customer Service, as well as behave in a disciplined and honest manner, to then be placed in the position of customer service associate | carmona | telco account | fun environment and be able to work in full time system.

In accordance of our HRD decision, the net salary we can offer is of ₱20,000 - ₱28,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Sutherland
Position Customer Service Associate | Carmona | Telco Account | Fun Environment
Region Cavite
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary PHP 20.000
Maximum Salary PHP 28.000

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As a Customer Service Representative, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.


  • Handle customer requests professionally and sympathetically
  • Exceed client and company performance expectations
  • Maintain customer account information and records
  • Participate actively on a team working together to solve customer issues
  • Interact with client departments when escalations are required
  • Ability to handle stress, show empathy and not take difficult customers personally
  • Ability to work in a team environment accepting responsibility for decisions and how results may impact team


  • High School Diploma or equivalent is required
  • With Customer Service background
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
  • Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
  • Strong multi-tasking ability


  • Enjoy a set of Industry-leading benefits
  • Get paid while in training
  • Receive HMO and free dependent
  • Educational support for employees
  • Employee referral incentives
  • Vacation and Sick Leaves
  • We have sites nationwide that can be near your location
  • Stable & secured company

Office/Company Address

Country Philippines
Region Calabarzon
City Cavite
Map Google Map


  • Competitive Salary
  • Great HMO Benefits
  • Fun Environment

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Company Description

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 7 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Casual (e.g. T-shirts), 24/7 Operations
This vacancy is suitable for those of you who live in the following areas: Calabarzon