National Capital Region Jobs Regional Technical Manager Apme Position at Shell Shared Services (Asia) B.V.

Shell Aviation sells and develops products including jet fuel, aviation gasoline, turbine and piston engine oils, fluids, greases, and services. This includes leading the industry through decarbonisation journey whilst growing in our markets.

AeroShell is the leading brand for aviation lubricants with a portfolio including piston and turbine engine oils, grease, hydraulic and speciality fluids.

An exciting opportunity to engage across the whole spectrum of aircraft, from civil to general aviation, defence, and some industrial lubricant markets where specialist aviation lubricants are needed.  To be the customer facing technical focal for Aviation Lubricants in the Asia, Asia Pacific, and Middle East Region.

This is an exciting opportunity working in a global team adding value to the bottom line for the AeroShell business. The role will provide front line technical support to customers to help trouble shoot their lubricant issues.  This is a truly broad role with an opportunity to develop as an aviation lubricants subject matter expert.  Once you are trained the role will include the creation and delivery of product training and coaching of our distributor sales network to improve their knowledge of the aviation lubricants product portfolio.  In a supporting role the Regional Technical Manager will help to gain the required AeroShell product approvals and be the customer facing focal and lead for AeroShell product quality. Our team values are collaboration, honesty and accountability.

As a Regional Technical Manager APME, your key accountabilities include the following:

Own and drive key account technical value:

• Support and secure technical partnership with internal sales and OEM Managers

• Provide front line technical support to customers and sales staff including problem solving, troubleshooting and application advice.  This may be pro-active in-line with sales/marketing efforts or reactive to customer requests.

• Be responsible for customer facing technical product quality

Project work

• Lead and support the creation of technical customer value propositions by providing technology leadership and understanding how AeroShell lubricants are used.

• Be the focal for in region specification management.

• Team functional work for process efficiency and operations

Knowledge and training

• Subject matter expert for AeroShell and provide technical input to the AeroShell internal team.

• Build the technical capability of partner distributors, sales staff in the region and Customer Operations and Technical Help Desk organization.

We are keen to speak to professionals with the following:

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

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