Mandaluyong City Jobs Sales Operations Analyst- Temporary Work From Home Position at IBEX Global Solutions (Philippines) Inc.

Image IBEX Global Solutions (Philippines) Inc.
  • Job vacancies posted on: 7 months ago

We are currently looking for adequate candidates to fill the position of Sales Operations Analyst- Temporary work from home. For candidates who reside in Mandaluyong City and its surrounding areas, we are looking forward to hearing from you to join our team at IBEX Global Solutions (Philippines) Inc. and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Accounting/Finance & Banking/Financial with a minimum Not Specified.

We can give you a fairly competitive salary in the amount of ₱16,000 - ₱38,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company IBEX Global Solutions (Philippines) Inc.
Position Sales Operations Analyst- Temporary Work From Home
Region Mandaluyong City
Career Level 1-4 Years Experienced Employee
Work Experience 4 years
Qualification Not Specified
Type of Work Full-Time
Specialization Required Accounting/Finance, Banking/Financial
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Position Profile

Our client is seeking a qualified candidate to support territory and account planning, target and quota setting, prospect management activities, and annual budget for the Americas Sales team.

Key responsibilities

Support sales manager requests for territory- or customer-specific and data. Analyze data related to sales, profitability, region, and industry. 

Create company background documents based on market research and internal data collection and processing 

Use bookings and revenue data to balance territory opportunity and set and manage quota  

Analyze internal data to evaluate success of prospecting programs and adjust prospect account assignment 

Create and manage infrastructure to allow sales managers to actively see and manage team spend 

Support Sales and Account Managers on ad hoc data inquiries and cleansing 

Other tasks

  • Validate and correct commission credit for A,B,C end and channel & alliance overlay at opportunity creation
  • Validate and correct commission credit for A,B,C end and channel & alliance overlay at closed won stage
  • Data upload to Zinkt object in SFDC
  • Data validation, correction, and activate commission record to Zinkt object in SFDC
  • Identify discrepancy between SFDC closed won opportunity and commission records
  • Research new logo and new metro transaction to ensure accuracy of SPIFFs of payout
  • Consolidate and aggregate billing data, associate channel partners with each billing location and calculate commission should be paid to channel partners
  • Prepare Commission statement for each channel partners
  • Email Commission statements to channel partners (60+)assist in commission queries from channel partners – investigate if transactions have been commenced, invoiced

Required qualifications and skills

Bachelor’s degree in Business, Finance, or related course 

1 – 2 years sales or marketing analyst experience in a technology related industry 

Strong organizational skills with attention to detail and accuracy 

Excellent client service skills and interpersonal, verbal and written communication skills 

Familiarity managing database information 

Ability to work in a fast-paced sales, account management and operations support environment 

Ability to partner with team members from various internal departments to deliver superior client service 

Attention to detail to ensure accuracy of databases 

Expert proficiency with Excel and PowerPoint 

Analytical problem solver and independent-minded thinker; can apply theoretical concepts to real business problems (will have to take analytical reasoning test) 

Work hours: US Pacific time zone

Office/Company Address

Country Philippines
Region National Capital Region
City Mandaluyong City
Address ibex shaw, Brgy, Shaw IT Center, Shaw Boulevard, cor Nueve de Febrero, Mandaluyong, 1552 Kalakhang Maynila, Philippines
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  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Solutions for Global Business Needs

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 700+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:


Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.


Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.


Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.


Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: 2001 - 5000 Employees
  • Average Processing Time: 3 days
  • Benefits & Others: Dental, Medical, Casual (e.g. T-shirts), Program Incentives and Allowances
  • Specific Location: Shaw
This vacancy is suitable for those of you who live in the following areas: National Capital Region