Pasig City Jobs Travel Customer Success Representative- Work From Home Position at Goway Travel Limited
- Job vacancies posted on: 7 months ago
Goway Travel Limited has open a job vacancy for the domicile of Pasig City and surrounding areas as travel customer success representative- work from home with full time work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of Not Specified and experienced and have the integrity to work in the field of Services & Customer Service.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱23,000 - ₱27,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
|Company||Goway Travel Limited|
|Position||Travel Customer Success Representative- Work From Home|
|Career Level||1-4 Years Experienced Employee|
|Work Experience||1 year|
|Type of Work||Full-Time|
|Specialization Required||Customer Service, Services|
|Minimum Salary||PHP 23.000|
|Maximum Salary||PHP 27.000|
- 1-year travel industry experience
- Exceptional English verbal and written communication skills
- Handy with MS Windows and other computer applications
- Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
- Ability to thrive in a dynamic environment
- Knowledge in any of Perseus, Zendesk a plus
What your typical day will consist of:
- Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
- Assist customers with travel reservations, cancellations, ticketing, and other travel-related concerns
- Respond and resolve inquiries with active listening – identifying additional needs and support any upgrades in products and services
- Open and maintain customer accounts and information
- Positively participate in company events, team activities, and continuous learning
|Region||National Capital Region|
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Goway Travel, operating since 1970, has been providing unforgettable travel experiences for travellers from all walks of life. We are North America's leading travel provider to Australia & the South Pacific, Asia, Africa & the Middle East, Latin America & Antarctica and the world’s most Idyllic Islands.
Privately owned, we have a global presence with our head office in Toronto and branches in Vancouver, Los Angeles, Sydney and Manila which employ over 250 specialist staff.
What the company does
We offer a wide choice of travel ideas, ranging from fully independent travelling, to escorted tours and adventure touring for the more adventurous trekker. Our vast product range is reflected in the strength of our stand-alone brands: GroupsOnly, Special Events by Goway, AfricaExperts, Asia by Goway, IslandsEscapes, Latin America, GowayAir, AdventuresIncorporated and Holidays of a Lifetime.
The strength of Goway has always been our staff and our commitment to customer satisfaction.
- Industry: Travel / Tourism
- Registration No.: FS201423231
- Company Size: 501 - 1000 Employees
- Average Processing Time: 3 days
- Benefits & Others: Dental, Education support, Medical, Regular hours, Mondays - Fridays, performance bonuses, Business Casual
- Specific Location: Pasig City