Mandaluyong City Jobs Win A Yellow Iphone14 Plus 256g + Apple Watch | Apply As Email Tsr | Web Hosting Position at Sutherland

Job vacancies posted on: 7 months ago

Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of Mandaluyong City and the surrounding regions, we are open recruitment for the positions as WIN a Yellow iPhone14 Plus 256G + Apple Watch | APPLY AS EMAIL TSR | WEB HOSTING in our business office, Sutherland.

This is a decent opportunity for you who are willing to work under full time working hours.

Candidates with a High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree or even higher and greatly experienced in Services & Tech & Helpdesk Support are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between ₱16,000 - ₱38,000, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

Job Info

Company	Sutherland
Position	Win A Yellow Iphone14 Plus 256g + Apple Watch \| Apply As Email Tsr \| Web Hosting
Region	Mandaluyong City
Career Level	1-4 Years Experienced Employee
Work Experience	1 year
Qualification	Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of Work	Full-Time
Specialization Required	Services, Tech & Helpdesk Support
Minimum Salary	PHP 16.000
Maximum Salary	PHP 38.000

Overview:

Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Service Associate in Sutherland and have a chance to win a brand-new Yellow iPhone 14 Plus (256G)* and an Apple Watch Series 8*!

Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As an Email Tech Support Associate, you will deliver customer service to clients and customers of an American publicly traded Internet domain registrar and web hosting company, all via phone or chat.

KEY RESPONSIBILITIES

· Resolve customer issues and upsell

· Identify and relate with various customer needs and scenarios

· Provide customer resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

· Remain updated in client and industry led processes, technology applications, utilities, and products

· Utilize various client based tools and applications for customer management and servicing

· Transfer customers to appropriate departments when required

· Conduct data entry, documentation, and case management

· Work and partner with others within a team-based environment

· Achieve and maintain required metrics and goals

MINIMUM QUALIFICATIONS

· Finished at least 2 years in college (or High School Graduate + relevant work experience)

· Excellent English verbal and written communication skills

· Excellent computer skills (Internet and website technologies)

· Willing to work in night shift or shifting schedule/ Holidays/Weekends

· Good customer service and problem solving skills

Experience with BPO Tech, Sales, and email troubleshooting

· Willing to work on-site

HERE’S HOW TO JOIN

• Hired applicants of eligible hiring programs from May to June will be automatically included in the promo

• To qualify, the new hire must still be actively employed by August 25, 2023

• The raffle will be done on August 30, 2023. The lucky winner/s will be announced via the official Sutherland Facebook page

*Terms and conditions apply

Office/Company Address

Country	Philippines
Region	National Capital Region
City	Mandaluyong City
Address	Sutherland Global Services, 9F Shaw I.T. Center 360 Shaw Blvd, cor Nueve de Febrero, Mandaluyong, 1634 Metro Manila, Philippines
Map	Google Map

Benefit

Competitive Salary
Great HMO Benefits
Fun Environment

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Company Description

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at ww.sutherlandglobal.com.

Company Info

Industry: Call Center/IT-Enabled Services/BPO
Company Size: More than 5000 Employees
Average Processing Time: 7 days
Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Casual (e.g. T-shirts), 24/7 Operations